Shift Supervisor
Lead one work shift, support staff, maintain service standards and keep restaurant operations running smoothly.
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- Overall responsibility for the operations during one work shift.
- Follow company policies and procedures and make sure they are implemented by all staff.
- Liaise with the restaurant manager/director to implement company strategy.
- Create a friendly work environment where staff are respected and helped to fulfil their duties.
- Inform the restaurant manager/director about stock shortages, faulty equipment or required building maintenance.
- Maintain high customer satisfaction and rectify problems immediately.
- Take orders, collect bills, and restock bar and dining areas.
- Check that all required daily sheets are completed and personally hand them over to the next shift.
- Remain flexible enough to accept different responsibilities when they arise.